Refund And Exchange Policy

Return Eligibility

Must be damaged at delivery time.

Record a clear video while opening the sealed parcel.

We do not offer exchange for any product category.

100% of the product amount refunded (delivery charges excluded).

Customer keeps the parcel — no need to send it back.

Refund processed within 1- 2 working days after verification.

Record a full unboxing video clearly showing the issue.

Share your video and order details via our support platforms listed below.

Get your claim within 1 - 2 days only

Contact us directly on WhatsApp by clicking the button below or simply scan the QR code on the left using your phone's camera.