Terms and Conditions for Olakh Organics

Welcome to Olakh Organics!

By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General

Olakh Organics (“we,” “us,” or “our”) provides a platform to purchase products such as oils, fruits, herbs, and supplements. By placing an order on our website, you agree to these Terms and Conditions.

2. Products and Availability

  • All products are subject to availability.
  • We strive to provide accurate product descriptions and images. However, slight variations in color, texture, or size may occur.
  • We reserve the right to discontinue or modify products without prior notice.

3. Pricing and Payment

  • All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise.
  • Payment is primarily Cash on Delivery (COD). In some cases, we may request a partial advance payment (20-50%) for uncertain or suspicious delivery addresses.
  • We do not accept card payments or online transfers on the website.

4. Shipping and Delivery

  • Delivery timelines depend on the product and your location.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.
  • Please ensure your delivery address is accurate to avoid failed deliveries.

5. Refunds and Returns

  • Due to the nature of our products, we generally do not accept returns unless there is a quality issue or damage during delivery.
  • If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and order details.
  • Refunds or replacements will be handled on a case-by-case basis.

6. User Conduct

  • You agree not to use our website for any unlawful or fraudulent purposes.
  • Providing false information or misusing our services may result in order cancellation or blocking of your account.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, are owned by Olakh Organics or used with permission.
  • You may not copy, reproduce, or use any content without our written consent.

8. Privacy Policy

We respect your privacy and handle your personal data in accordance with our Privacy Policy. Personal information collected during orders is used solely for order fulfillment and communication.

9. Limitation of Liability

Olakh Organics is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability for any claim related to our products is limited to the purchase price of the product.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes indicates your acceptance of the updated terms.

11. Contact Us

For any questions or concerns, please contact us at:

Email: support@olakhorganics.com
Phone: +92-3283412412

Thank you for shopping with Olakh Organics — your trusted source for quality products!